The GRIT Guarantee
We stand behind every job with our ironclad guarantee: If it's not done right, we make it right.
At GRIT Appliance Repair, we know home repairs can be stressful and trusting someone to get the job done right takes guts. That's why we take real pride in every repair we do. We don't just fix things we fix them right, the first time, to a standard we'd expect in our own homes.
We stand behind every job with the GRIT Guarantee:
If it's not done right, we make it right.
Because for us, this isn't just business it's personal. When you call GRIT, you're not just getting a tech. You're getting someone who shows up with purpose, respects your time, and takes the kind of care you won't find at a big-box chain. Our goal? That you feel confident calling us again when something else breaks and proud to recommend us to your neighbor.
Our Guarantee Includes:
1-Year Warranty on Residential Work
Qualifying residential appliance repairs are backed by our comprehensive 1-year parts and labor warranty. If a covered part fails or there is an issue with our workmanship during the warranty period, we’ll make it right at no additional cost, subject to the terms of our Warranty Policy.
30-Day Warranty on Commercial Jobs
Qualifying commercial appliance repairs are backed by a 30-day parts and labor warranty. If a covered part fails or there is an issue with our workmanship during the warranty period, we’ll make it right, subject to the terms of our Warranty Policy.
No Charge, No Runaround
If there’s a covered problem with our repair during the applicable warranty period, we’ll stand behind our work and make it right. No runaround, no excuses. Coverage is subject to our Warranty Policy, including applicable exclusions and service charges.
No matter the job, no matter the challenge GRIT gets it done right.
What Our Guarantee Means For You
Peace of Mind
When you choose GRIT, you can rest easy knowing your repair is covered. If anything goes wrong, we've got you covered no questions asked.
Transparent Communication
We clearly explain what's covered under our warranty and for how long, so there are never any surprises or hidden conditions.
Confidence in Our Work
Our warranty reflects our confidence in the quality of our repairs. We use quality parts and proven techniques because we stand behind our work.
Value for Your Money
Our warranty adds significant value to our service, protecting your investment and ensuring you get the most out of your repair.
Our Guarantee in Action
"Our GRIT technician was great: personable and thorough. He got our washer circuit board fixed within 15 mins! I’ll definitely be calling them again for any future appliance issues and repairs"
Riley R., Abilene
"GRIT Apliance was amazing and easy to work with. He was right on time an reasonable priced. i will definitely call them again when I
need appliance repair work in the future,"
Steve P., Abilene
"Great experience from start to finish! CJ came out Monday to look at my washer and had it repaired by Wednesday. He was professional, friendly, and did a fantastic job. Highly recommend!"
Alyssa S., Abilene
